Effective Date: October 31, 2025

This Privacy Policy describes how Kathiyawadi Kitchen (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use, or make a purchase from our website (the “Site”).

1. Contact Information

If you have any questions or concerns about this policy or your data, please contact us:

Email: kathiyawadikitchenusa@gmail.com Phone: (732) 234-6621

2. Information We Collect

We collect various types of information to process your orders, provide customer support, and improve our services.

A. Information You Provide Directly

This includes Personal Identifiable Information (PII) you voluntarily give us when placing an order, creating an account, or contacting us:

  • Contact Details: Name, email address, phone number.
  • Order & Delivery Information: Shipping address, billing address, and special delivery instructions.
  • Account Credentials: Username and password (hashed and securely stored).
  • Communication: Any information you provide when corresponding with us (e.g., customer service inquiries).

B. Payment Information

When you make a purchase, we collect necessary payment details, such as credit card numbers or other payment service information. This data is handled directly by secure, PCI-compliant third-party payment processors (e.g., Stripe, PayPal), and we do not store sensitive credit card information on our servers.

C. Automatically Collected Information

When you access the Site, we automatically collect data related to your device and activity:

  • Usage Data: Details about how you use our Site (e.g., pages viewed, time spent, products searched).
  • Device Information: IP address, browser type, operating system, and device identifiers.
  • Cookies and Tracking: We use cookies and similar technologies (like pixels) to collect this information and improve your browsing experience.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Fulfillment: To process your orders, payments, and arrange for the delivery of products to your specified address.
  • Communication: To send you transaction confirmations, delivery updates, and respond to your inquiries.
  • Account Management: To manage your registered user account and provide you with personalized services.
  • Marketing and Promotions (with consent): To send you promotional emails, newsletters, or offers, which you can opt-out of at any time.
  • Service Improvement: To analyze how our customers use the Site, diagnose technical issues, and improve the user experience and product offerings.
  • Security: To detect and prevent fraudulent transactions and maintain the security of our services.

4. Sharing Your Personal Information

We will only share your personal information with third parties when necessary to operate our business, fulfill contractual obligations, or comply with law.

  • Service Providers: We share your name, address, and phone number with delivery partners (e.g., shipping carriers) to ensure your food reaches you. We share payment information with payment processors to complete transactions.
  • Legal Compliance: We may disclose your information if required to do so by law or in response to a valid court order or subpoena.
  • Business Transfers: In the event of a merger, sale, or acquisition of all or part of Kathiyawadi Kitchen, customer information may be part of the transferred assets.

5. Your Rights and Choices

You have the following rights regarding your personal data:

  • Access and Correction: You may request access to the personal data we hold about you and ask for it to be corrected or updated.
  • Opt-Out of Marketing: You can opt out of receiving promotional emails from us by following the unsubscribe link in those emails. Please note that you cannot opt out of receiving transactional emails related to your orders.
  • Do Not Track: We do not currently alter our data collection and usage practices when we see a “Do Not Track” signal from your browser.

6. Data Security

We implement reasonable security measures, including physical, electronic, and managerial procedures, to help protect your personal information from unauthorized access, loss, misuse, or alteration. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page and update the “Effective Date” at the top. We encourage you to review this policy periodically.